Reflect on any customer service experiences you have had, good or bad, and how they made you feel about the product or service afterwards. Can you pinpoint why you felt the way you did? What would make you change your opinion.
Sir Richard Branson's Customer Service Key Points:
- Be visible
- Express a passion
- Your companies employees are your greatest assets
- Hire for attitude
- Engage in social media with a genuine voice
- Have fun and don't take your self to seriously
Customer service experience: Purchasing a new car, the car sales team where enthusiastic and helpful and it did not feel forced. No question was to small to ask and they where very clear with the warranties & servicing plans as well as road side assistance. They kept us updated on vehicle delivery schedule, and even offered to pick us up so we could pick up the car. AAA+ service
Your articles don’t beat about the bushes these are actually exact t to the purpose.
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